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s705d
05-21-2009, 04:53 AM
Hello, I'm a Korean customer, Han, SungSoo.

I had purchased IMSL C Library from "Visual Numerics Korea" at 25, Fabrauary.

But, I have not made payment for the library immediately.

So. I had used TEMPORARY SOFTKEY which Visual Numerics Korea offered.

The following is TEMPORARY SOFTKEY
================================================== ========
FEATURE CMATH VNI 6.000 30-apr-2009 0 F01050A0FE7B0FCAC6DB "" DEMO
FEATURE CSTAT VNI 6.000 30-apr-2009 0 3000703039468172A473 "" DEMO
================================================== ========

They said that permanent license can be obtained when you have made full payment for the library.

Payment was made in full at 19, May.

Of course, payment was paid into the local account of Visual Numerics Korea.

So, I try to contact Korea license manager administrator to obtain permanent licence.
but, I CANNOT contact with Korea license manager administrator!

E-mails (support@vni.co.kr , lmgr@vni.com, jykim@vni.co.kr, bjlee@vni.co.kr)
and telephones (82-2-3273-2632, 82-2-3273-2633) aren't available at all.

How can I do for obtaining permanent license or contacting with Visual Numerics Korea?

Please answer me and attatched my hostinfo file.

==================================

hostinfo.uranus

PLEASE SEND THIS LICENSE MANAGER INFORMATION TO VISUAL NUMERICS, INC.

The VNI license manager software, which provides per-seat (floating)
and/or node-locked software access, will be configured to run on the
CPU identified below. This information is required for the generation
of your permanent softkey. Please return this by FAX, mail, or e-mail
at your earliest convenience. Thank you.

************************************************** *******************
Thu May 21 15:44:57 2009

Server host name: [uranus]
Server host id: ["00148526632f 00148526631f"]

[DISK_SERIAL_NUM=ec149021]

This information was extracted from the CPU where the
get_host_info program was run.
************************************************** *******************

PLEASE FILL IN THE FOLLOWING

_____ I am PLACING AN ORDER. I will attach this form to the Purchase
Order for Visual Numerics software, and will send both to
the nearest Visual Numerics office.

__O__ I have already purchased the software and am converting my
TEMPORARY SOFTKEY to a new PERMANENT SOFTKEY. I will complete
the information below and mail or FAX this form back to
Visual Numerics. A permanent password/softkey will be sent
upon receipt of full payment.

My Name is: SUNGSOO HAN________________________________

Phone Number: 82-53-810-3892_____________________________

FAX Number: ___________________________________________

e-mail: metamath@ynu.ac.kr_________________________

Company Name: YEUNGNAM UNIVERSITY________________________

License Number: K705169____________________________________
(Note: This is printed on your packing list.)

Visual Numerics Product: IMSL C Numerical Library V.6.0 (1 N-L User)

Server CPU Model: AMD Athlon 64______________________________
(e.g., Sun 4/370, DECsystem 5500)



Please return this form to the Visual Numerics office nearest you.
The contact information for License manager Administrator is located
at http://www.vni.com/tech/imsl/phone.html.

ed
05-21-2009, 07:29 AM
Sorry about the confusion. We are migrating many services to our corporate offices, and the transition is not always perfectly smooth. Your information has been sent to our license manager who will be in touch shortly.

BJ
12-18-2009, 01:06 AM
-Anouncing New distributor in Korea

Visual Numerics, Inc. has signed Hankook Visual Software, Inc. as a qualified exclusive distributor in Korea in August 2009.
Hankook Visual Software, Inc. will be your primary contact regarding the IMSL Libraries and PV-WAVE Family of Products as well as consulting services projects.
His top priority is to continue to provide you with the best possible local services.

The contact information is as follows:
Byoung Joon Lee
Hankook Visual Software, Inc.
Ph: +82-2-3273-2632
Email: bjlee@hvsi.co.kr