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Thread: Rogue Wave in the future?

  1. #1
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    Rogue Wave in the future?

    Will we still receive customer support from Rogue Wave in the future?

  2. #2
    Grand Poobah donb's Avatar
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    Quote Originally Posted by qxxwallz View Post
    Will we still receive customer support from Rogue Wave in the future?
    The answer is most certainly Yes!

    If you have concerns related to Rogue Wave, I encourage you to contact your account manager or any local Rogue Wave office. You may also reach out to me directly for any customer support question or concern!
    Don Boughey
    PV-WAVE Advocate

  3. #3
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    is Rogue Wave getting acquired by other company or something?

  4. #4
    Grand Poobah donb's Avatar
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    Quote Originally Posted by jakefam View Post
    is Rogue Wave getting acquired by other company or something?
    No. We currently have our hands full with the recent acquisition of PHP leader Zend, and continuing development on our expansive product set. Is there a specific concern or question I can answer directly? Id be happy to connect you with our account management team or subject matter experts.
    Don Boughey
    PV-WAVE Advocate

  5. #5
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    Jun 2016
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    I am not sure if there is any future at all for Rogue Wave given my recent experience. Sent emails to info@roguewave.com, sales@roguewave.com and support@roguewave.com since April 2016 and I still haven't received any reply.

    Yesterday I created a new thread on this forum to share my concern and frustration and someone simply deleted my thread (and sent me a private message saying that this forum is not for that kind of discussion)! Seriously?

  6. #6
    Grand Poobah donb's Avatar
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    Hello Handfish,

    You have our sincere apologies for your recent experiences! I spoke with one of our Regional Vice Presidents, Mr. Dan Dodot (daniel.dodot@roguewave.com) - he asks that you contact him directly.

    Best regards, Don B.
    Don Boughey
    PV-WAVE Advocate

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