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Thread: License Issue (academic license)

  1. #1
    Junior Member
    Join Date
    Mar 2017
    Posts
    1

    License Issue (academic license)

    Hi,

    I was attempting to validate IMSL C library (academic license) by using cmath.c after installation. However, I got license issue as shown in attached figure. I am wondering should I received imsl_eval.dat via email from the
    Rogue Wave License Administrator as indicated from license setup procedure?

    - License Setup

    --------------------------------------------------------------------------
    Note: For users having permanent licenses "License Setup" is not
    necessary. For users evaluating the product this step is necessary.
    --------------------------------------------------------------------------

    For users evaluating the product it will be necessary to unlock the
    software.

    - Create the License File

    Using a text editor, create the license file
    <ROGUEWAVE_DIR>\license\imsl_eval.dat. Then cut and paste the contents
    of the imsl_eval.dat file that you received via email from the
    Rogue Wave License Administrator.
    Attached Images Attached Images

  2. #2
    Hi Caleb,
    It appears you installed a version of IMSL C Library that requires a license file. The contents of the license file are obtained by contacting Rogue Wave Software.

    If your academic institution already has a license for IMSL C Library, then perhaps you can contact someone in your institution for the license details.

    If you are trying to use a Student License, I think you start here (http://www.roguewave.com/products-se...t-request-form) to begin the process of requesting a Student license.

    hth,
    -w

  3. #3
    Junior Member
    Join Date
    Apr 2017
    Posts
    3

    Exclamation

    Hi omega,

    I obtained student license number by request page which you suggested. I downloaded the .NET library, but I can't understand what content must be in "imsl_eval.dat" file. After creating the "imsl_eval.dat" file with license number I receive a Fatal License Manager Error:

    Corrupted license file.
    Error code 3
    Feature "IMSLS"
    License path "C:\Program Files (x86)\RogueWave\license\imsl_eval.dat"

    What is wrong?

    PS
    I already posted this question in ".NET library" forum. However, there are no answers yet.

    Thank you in advance.

    Evgeniy Sobko

  4. #4
    Can you post the contents of your imsl_eval.dat file? It seems something is wrong with that file. Alternatively, you might contact RW Support via email, I suspect they should be able to help troubleshoot installation & licensing issues.

  5. #5
    Junior Member
    Join Date
    Apr 2017
    Posts
    3
    omega,
    This is current content of file:

    IMSLS 6.5 Aug-01-2018 5DDCK.....R79M0

    (there are characters instead of points)

    I also tried to place into file only serial number (5DDCK.....R79M0). In this case I saw similar Fatal License Manager Error:

    The licensed product IMSLS was not found in the license file.
    Error code 2
    Feature "IMSLS"
    License path "C:\Program Files (x86)\RogueWave\license\imsl_eval.dat"

    I sent email to support a few weeks ago but they did not answer.

  6. #6
    Junior Member
    Join Date
    Feb 2009
    Location
    Houston, TX
    Posts
    27
    Zombie, Omega,

    Please resend your email to support@roguewave.com and cc me, the product manager at Jennifer.Locke@roguewave.com. I will make sure you are sent a proper license file.
    Jennifer Locke
    Product Manager, IMSL, Views, JViews, Elixir and Stingray
    P: 713.954.6454

  7. #7
    Junior Member
    Join Date
    Dec 2017
    Posts
    1
    Quote Originally Posted by Zombie728 View Post
    Hi omega,

    I obtained student license number by request page which you suggested. I downloaded the .NET library, but I can't understand what content must be in "imsl_eval.dat" file. After creating the "imsl_eval.dat" file with license number I receive a Fatal License Manager Error:

    Corrupted license file.
    Error code 3
    Feature "IMSLS"
    License path "C:\Program Files (x86)\RogueWave\license\imsl_eval.dat"

    What is wrong?

    PS
    I already posted this question in ".NET library" forum. However, there are no answers yet.

    Thank you in advance.

    Evgeniy Sobko
    I have the same problem.

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